Safe hospitality

Our top priority is the safety,protection and well-being of our guests.
We always keep an eye on the latest developments so that you can enjoy a relaxing holiday even in these difficult times.

7 days before arrival - free of charge
within the 7 days - 70% of the stay
if you do NOT ARRIVE - 100% of the stay

If you are unable to travel for Covid-19 reasons, your stay will be cancelled free of charge. For all other cases, the general cancellation conditions will apply.

Reasons for a free cancellation are:

• Closure of the Austrian border and/or the country of origin
• The country of origin issues a travel warning for Austria/Tyrol
• Austria is declared a risk area
• One's own illness with Covid-19, or the illness of an immediate contact person
• Returning travellers must enter a 10-day home quarantine period

• We ask that you keep the necessary minimum distance of 1 meter to other guests
• Avoidance of direct physical contact with everyone
• Wear FFP2 mask in public areas
• Sneeze or cough into the crook of your arm or handkerchief
• Wash and disinfect hands several times a day 

• Daily cleaning and disinfection of all public areas
• Ongoing control, cleaning and disinfection of all neuralgic areas
• Disinfectant dispenser in all public areas
• Use of exclusively virucidal cleaning products
• Daily room cleaning with virucidal cleaning products
• Regular ventilation with fresh mountain air

• Sauna & steam baths are open - compliance with minimum distance and limited number of people

• Our employees work exclusively with mouth and nose protection and are continuously trained in the increased hygiene measures.